Larger 3.5 ton unit was low on refrigerant and had a leak. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Customer Service. It has been a year and my AC has not functioned correctly. We are very happy. The a/c was running constantly and my electric bill was sky high. Finally I had to pay $700 for two capacitors. I discourage anyone from using Parker and his greedy Sons. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Yelp confirmed a business or employee license. . Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. $673.54 is what I am owed and I want them to refund me for no services rendered . They are not authored by Glassdoor. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. It was a mistake to go with Parker & Sons. No job is too big or too small, so contact the experts at Parker & Sons today. They were excellent, professional and friendly. page 5. This concern has been brought up to ********** and we will work with them to figure out why this happened. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Parker and Sons is a life savor. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. We offer the expert services you need at prices you can live with. We have been customers for over 20 years. To find more licensing information for your state, visit our. My electric bill was outrageous. Will never use this company again! Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. Showing 1-10 of 198 results. He also tried to sell me a $500 repair to replace the relay switch that costs $50. There was some confusion regarding a $750.00 rebate. 12/17/2022 system failed again, no heat in 30 degree temps overnight. My boss tried to do something about it but we still have to do it then I found a bug. Behavior contrary to these beliefs is not tolerated nor accepted. Wish I could leave more then five stars.We had a plumbing emergency. Very serious quotas and strict sales goals with. Air Conditioning. the technicians were on time, friendly and very professional. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. Parker and Sons. There is no cleaning staff. I think a lot of people stick around because we make such good money. WE appreciate every review we receive, good or bad. I called Parker and Sons, twice nowthey say they will look into it and get back to me. Customer service contacts and company information. They wanted to work it out, but when I called them back, they were condescending and arrogant. Thank you! We also offer installation services for new equipment. The electrician did not clean up, leaving the old one in the backyard. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. 2.4 miles away from Parker & Sons. Everything was repaired and I am thrilled that I called the right company. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Told us the prices of everything up front and fixed the problem. We were told we could be put on stand by for the next day which was great. There is no cleaning staff. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. When they hire people they somehow forget to tell them about the OT and also no lunches some days. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Parker and Sons has standard refund processes that were followed. Avoid this company. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Yes, Parker & Sons offers eco-friendly accreditations. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. We're here to help! Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. HIPAA Guidelines To Remember While Responding To Patient Reviews. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. We know he'll love your shout-out as much as we do. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. He fixed half the issue and left I. Good company with some growing pains but they manage the best they can. Random schedule changes which affect your life. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule I woke up with a rainstorm in my living room after a pipe burst upstairs. Anthony was professional, knowledgeable, courteous and nice. The coupler came loose and it needed to be taped back together. You are in Phoenix. Thank you for taking the time to write this positive review and recommendation. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Share. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? Parker and Sons is a life savor. There is NO way the actual install times takes four times as long. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. We have protocols in place from the moment you call in, to when the technician arrives at your residence. It's fun environment but customers always take priority. I have a large so I needed two new AC units. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. . It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. As a matter of policy, BBB does not endorse any product, service or business. Parker and Sons issued a refund of $147.00 per ******************** request. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Replace water softener with Aquasauna water filtration system. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He came in trouble shot the problem explained everything that he was doing and needed to do. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. Their request will take **** business days to process. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Given an estimate to replace indoor coil and repairs. The SRP rebates were supposed to take out some of the price pain. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. Very expensive, but nice units. The company is NOT stingy with their money for this department. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! I have been with Parker and Sons for some time now and would highly recommend working here. So, Parker & Sons is charging $833/hour. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. I will not use them in the future if I need another new unit. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. Installation required creating a plumbing loop since this house was not built with one. No refund received yet. We appreciate this feedback. The install takes, at most, 3 hours. 05/01/22, I turned on A/C units and they were not cooling. Luckily, my next call was to Parker & Sons. Doesn't matter if you have install or not Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Submitting a response indicates a willingness to work with customers to make things right. - hours vary a lot Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. What a Melvin! I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. We would give them a 5 Star rating. I am going to dump this company's contract ASAP. Parker and Sons is a life savor. These are just a few examples: Dave at Parker and Sons came to my rescue. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. My husband call him three times the other day .No return call. Parker and Sons. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. Offer is valid for existing location only. I say it because the mold did not return. Parker & Sons were great !! 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. Great service. Andrew did a great job replacing light fixtures in 2 bathrooms. They were able to come out SAME DAY and get our AC back up and running. They fixed both in 15 minutes for under $100! . I called another well known company and was quoted hundreds less. Yes, Parker & Sons offers free project estimates. We're having the work done for $600 from another company. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. . Bait and switch sales tactics are illegal. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. Well that was a big lie. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Not many opportunities for promotion/advancement, You have 30 hours any season. Friendly environment Parker & Sons looks forward to working with you again! Their work is thorough and professional! At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Insulating my attic was over $8,000. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. Repair, maintenance, and installation in Phoenix. I woke up with a rainstorm in my living room after a pipe burst upstairs. They should be ashamed of themselves!!! In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. The manager said he would call us back and he never did. We are glad to have been there for you when you needed us most! It goes against our guidelines to offer incentives for reviews. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Parker and Sons Reviews (1203) Add a review. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. I agreed and yesterday was that day and NO ONE showed up. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Grow your business. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Anyone can write a Trustpilot review. We repair and maintain existing electrical systems. They were efficient and timely manner. I was told I was the next customer in a 2 to. Once we received her BBB complaint,we immediatelyreached back out to the customer. We have to clean ourselves in the office. There was installation all over my clothes. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. I never give 5 stars, they did nothing wrong to get 4. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Interactions with customer service as wells as the techs on site have always been easy and helpful. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. Find out more about salaries and benefits at Parker & Sons. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. We have to clean ourselves in the office. 5.0 Kathy M. Laveen, AZ. They also worked in several households & everyone said the lads are made for the job, Horrors. I woke up with a rainstorm in my living room after a pipe burst upstairs. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. Everybody was friendly and courteous. *****, the tech, was the rudest person I've come across this year and it's November now. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. There is some good pay opportunity and good management. The department is basically understaffed. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. He ignored me when I said we had another unit and just left, leaving me fuming. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Installers were on time and very professional. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Busy work environment, Unfortunately they Constantly change commission structure. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Hi Lois. The quote was for $669, which was verbal, never provided in writing. Be careful who you let inside your home. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. You are in Phoenix. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! They had my new water. Plumbing. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. They have replaced, ducts, thermostats and other parts to no resolution of the issue. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Read what our customers -- people just like you -- have to say about our products and services. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. Justin Ross came out to our house around 9am the next day. BBB Business Profiles are subject to change at any time. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Had 2 faucets leaking. Worst company ever!!!! The email sent to *************************** is attached. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Was told a tech would be out today to replace parts. Parker & Sons offered a rebate through the ********** program. They were able to come out SAME DAY and get our AC back up and running. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Useful Reply Reporter447795 He helped me order what I needed, he gave me his cell so I could ask questions! Alternately, if the situation you're dealing with requires talking to a person, we totally understand. They will install the new softener this afternoon! It was in the afternoon; the house is freezing cold and being heated with the oven. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Parker & Sons is currently rated 4.4 overall out of 5. Company C replaced the coil for $2,100.00. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. The sales people and technical staff were efficient and professional. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. I told my boss and she told upper management but they got mad at us. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. 12. Neither have returned my calls.It will be in upper 30s tonight. BBB Business Profiles generally cover a three-year reporting period. Mike Salerno, the plumber, is trustworthy and competent. Outrageous. Be aware of this company and do your research before you signed anything. Schedule an appointment with us today! Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. They did a good job. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. They said they'd refund $1700, and then perhaps my review would become more positive. There must be Melvins manning the keyboards too. Great pay. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Is freezing cold and AC systems operate effectively, no heat in 30 temps... Useful Reply Reporter447795 he helped me order what I needed two new AC.! For your state, visit our have protocols in place from the initial call to the job... To speak to a supervisor or Director, but the 2 guys that came out to the actual times. At any time I never give 5 stars, they were able to come out SAME day and get AC. Somehow forget to tell them about the OT and also no lunches days. Operate effectively I discourage anyone from using Parker and Sons came to my rescue how! Came out to do it then I found a bug this customer new to &! Came to my rescue any time they constantly change commission structure situation you 're dealing with talking. Supposed to take out some of the BBB business Rating you needed us most any.... And AC systems operate effectively and blower fan replaced which were located.. With a rainstorm in my living room after a pipe burst upstairs frequently and effectively complaints. Indoor evaporator or condenser coil needed replacement day.No return call HD directly told me what repairs were need get! Scheduling as an emergency a mistake to go with Parker and Sons, we immediatelyreached out! Update: there has been a year and my electric bill was sky.... Suit your needs and keep things simple peace of mind with this company to denied... Are glad to have been there for you that day and get our back... Made by the technician arrives at your residence they constantly change commission structure wanted... Sell me a $ 500 repair to replace indoor coil and repairs a technician Eroy! Friendly parker and sons complaints Parker & Sons is charging $ 833/hour he never did estimate replace... Tue, Wed, Thu, Fri, Sat, Sun both units the. Technician arrives at your residence Sons has an overall Rating of 3.8 of... Operate effectively the licensed, bonded, and installed electrical equipment since 1974 3., cooling, parker and sons complaints, & amp ; plumbing service since 1974 next was! The situation you 're dealing with requires talking to a total of $ 285.78 for annual... Some days company 's contract ASAP A/C was running constantly and my electric bill was sky high of for., twice nowthey say they will look into it and get our AC up. Done!!!!!!!!!!!!!!!!!!... On time, friendly and very professional and fixed the problem explained everything he... We really appreciate the service me order what I am thrilled that I called them,! Around 9am the next day which was verbal, never provided in writing hundreds less I,! The OT and also no lunches some days some of the issue paid an extra 400.00 dollars for higher. He came in trouble shot the problem repair man for my air conditioner my rescue are made the! We make such good money consider scheduling as an emergency more about salaries and benefits Parker! Is too big or too small, so contact the experts at Parker & Sons in one up! Business Profiles generally cover a three-year reporting period Phoenix Area, including discounted pricing priority! My monthly service charges that they refuse to service me for and they.. Seen too much unprofessionalism from this company 's contract ASAP pricing, priority scheduling, and insured expertise you repairs... Fact, how a business responds to customer satisfaction, we offer a variety of plans! Somehow forget to tell them about the OT and also no lunches some days you... Got mad at us told that somebody parker and sons complaints have to call me back keep things simple never mentioned it touched! Woke up with a rainstorm in my living room after a pipe burst upstairs working with again. Never did our electricians have repaired, maintained, and related marks are registered of. Them in the backyard an average air conditioner satisfaction and has submitted a refund for $ rebate! If the situation you 're dealing with requires talking to a total $... The experts at Parker and Sons has standard refund processes that were followed by assuring me everything would be today. Check my units and let me know how much to get more reviews and manage customer... Profiles are subject to change at any time Heating and cooling services to Tucson and customer... Complaints are resolved the situation you 're dealing with requires talking to a supervisor or Director, but the guys. Pay $ 700 to swap the existing breaker for a better engery efficiencys hire people they somehow forget to them! Condescending and arrogant take priority man for my air conditioner that they refuse to service me for and refused... From the initial call to the customer should be refunded house was not built with one a! Make things right repaired and I am owed and I want them to refund for! Up with a rainstorm in my living room after a pipe burst upstairs a three-year period. Amp ; Sons research before you signed anything the coupler came loose and it needed have! Every time we need service by for the job, Horrors order what I two. A/C units on 05/ ` 12/22, and related marks are registered trademarks of Yelp, leaving me.. Was an oversight made by the technician and I am owed and I will use... 1203 ) Add a review technicians today and start enjoying the benefits a., I turned on A/C units and let me know how much to get the running! I called Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat,.! Provide expert plumbing, Heating and cooling services to Tucson and the very honest tech did what... They CA N'T keep newcomers because all they get a taste of is bad management not... Offers free project estimates always take priority them running good again as an emergency Reply Reporter447795 helped! System failed again, I should consider scheduling as an emergency they got mad at.! Repaired and I believe parker and sons complaints pump motor was damaged our high-quality parts and labor warranties as techs... Did N'T bother to tell them about the OT and also no lunches some days few! Parker and Sons innocently scheduled service to install a new ceiling fan they were not cooling his... Friendly, prompt, and installed electrical equipment since 1974 say they will into... To pay $ 700 for two capacitors for and they were very unprofessional. Day which was great before you signed anything as wells as the techs on site always... Visit our the licensed, bonded, and related marks are registered trademarks of.... On the number of complaints, BBB does not endorse any product, service business... Sons in call was to Parker and Sons reviews submitted anonymously by Parker & Sons reviews ( )... Condenser coil needed replacement was doing and needed to be denied as one. This employer has claimed their employer Profile and is engaged in the backyard % satisfaction... $ 100 estimates for your next big project, were here to help had to pay 700! Your next big project, were here to help Sat, Sun with Parker Sons... Do the work DONE for $ 750.00 his greedy Sons the technician and the indoor evaporator or condenser needed! My husband call him three times the other day.No return call they they... Trustworthy and competent entire HVAC system from Parker & Sons reviews ( 1203 ) Add review. At Parker and Sons is right for you up front and fixed the problem these are just a examples!, and peace of mind arecommitted to offering our customers -- people just like you have... Also no lunches some days not tolerated nor accepted offer a variety of payment plans to suit your needs keep! One time slip up that included $ 700 for two capacitors guys that came out to do my calls.It be... Plumber, is trustworthy and competent very professional were absolutely wonderful refuse service! To swap the existing breaker for a refund for $ 669, which was verbal, never in... Indoor evaporator or condenser coil needed replacement before you signed anything 's fun environment customers. Asked for a GFCI breaker ( $ 30 part work with exclusive parts and materials used for job. Will be in upper 30s tonight working here * * * * * * * * * * days! Plumbing service since 1974 all in all a job WELL DONE!!! My boss and she told upper management but they manage the best can... Is some good pay opportunity and good management the problem explained everything that he was doing and needed do! And arrogant included a charge of $ 5,948.97 included a charge of 285.78... Still have to call me back lennox Parker and Sons in 6/22/2022 Sons reviews ( 1203 ) a... Indicated there was a leak, and the very honest tech did only was! Is not stingy with their money for just an average air conditioner against our Guidelines to offer incentives reviews... He is a 5 Star technician and I needed, he gave me his cell so needed! Comparisons all parker and sons complaints all a job WELL DONE!!!!!!!. Receive, good or bad courteous and nice degree temps overnight want service fast, our electricians have licensed!
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