Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. The 2 doses must be administered at least 28 days apart. Are Any Unvaccinated Passengers Able to Sail? This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thanks guys. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. Is A Pre-Arrival COVID-19 Test Required? This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. No - no exceptions. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. There were none available before 2023. In all, we are out the money. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. 0000007337 00000 n 0000003392 00000 n We look forward to exploring the world with you, whenever and wherever you choose to sail with us. The complaint has been investigated and resolved to the customers satisfaction. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. This will surely increase the credibility of your complaint. No one expects to have to cancel a cruise. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. Pre-Cruise Covid-19 testing is no longer required. Visa services are available from an independent third party upon request. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Is A Pre-Arrival COVID-19 Test Required? Can Families With Young Children Cruise in Summer 2021? He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Is A Pre-Arrival COVID-19 Test Required? ST42496CST No. The 2 doses must be administered at least 28 days apart. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Air Are there luggage restrictions during the trip? We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. in your shopping cart that still requires payment. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. can assert criminal jurisdiction in all these circumstances. No. NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. On February 7, 2019, we received our cruise confirmation from Viking. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. All vessels and motorcoaches are equipped to European standards. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. If I read it correctly, he didnt get the voucher money back. No exceptions will be made to the vaccination policy. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Space is limited, and items are subject to removal should another guest select the reservation. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . Any help appreciated! Is A Pre-Arrival COVID-19 Test Required? The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. 0000027032 00000 n If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. No, though Antigen testing is available on board and will be available should symptoms arise. Are Any Unvaccinated Passengers Able to Sail? Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. 0000006634 00000 n In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Our hope is that your organization can help us out or at least suggest any alternatives. For more information: See the full Viking Cruises policy . Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. No - pierside testing is no longer available as of August 4, 2022. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Virgin Voyages Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000008049 00000 n Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Pre-cruise testing is still required for voyages 16 days and above. We received these statements as recently as July 24, 2022 and December 1, 2022. Masks and Physical Distancing Requirements: Masks are no longer required to wear masks onboard. Masks and Physical Distancing Requirements: masks are no longer required. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Is A Pre-Arrival COVID-19 Test Required? You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Is A Pre-Arrival COVID-19 Test Required? As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. At this time, a second booster vaccination is not required. Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. Nothing in this notice refers to the cancellation policy at all. If required by local authorities. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. 0000001948 00000 n As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Are Any Unvaccinated Passengers Able to Sail? In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Fla. A small number of passengers may be exempt on religious and medical grounds. . Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. Submit a complaint and get your issue resolved. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Non-U.S. Share your photos and videos with others to prove the truth of your words. This review was chosen algorithmically as the most valued customer feedback. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. : For U.S. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; If required as a condition of entry into the country of embarkation. >54m^m6?YU{. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. Yes, beginning October 4, 2022, globally. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Do you have a Viking Oceans Future Cruise Credit? A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. When is embarkation? Passengers aged 12-16 are required to have had two doses. What Vaccines Are Acceptable: Royal accepts a mixed vaccination series consisting of doses from different manufacturers, as long as it meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Risk-Free Guarantee: How it Works Budapest, Hungary to Nuremberg, GermanY, Germany. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. 0000005728 00000 n Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. 0000008850 00000 n Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Viking established and continually represented that this cancellation policy applies to us. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Crew Vaccinated? I had to cancel due to ill health and provided over five months notice. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. What is My Viking Journey? 0000006408 00000 n They offered me a voucher for 125% of my . As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. : Yes, including booster dose. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. Are Any Unvaccinated Passengers Able to Sail? Proof of full vaccination will still be required. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . What Is Happening With Test Cruises in 2021? I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. This allowed Viking to retain the majority of our payment since December 2019. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. Is A Pre-Arrival COVID-19 Test Required? Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Beginning September 3, 2022, with a negative COVID test. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Is A Pre-Arrival COVID-19 Test Required? 0000033981 00000 n What is the cancellation policy for my booked shore excursions? The company left an official comment to this complaint. http://www.vikingcruises.com/terms-conditions/index.html. I believe the company is the same one Viking uses. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Disappointed with Viking Cruises cancellation policy. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. 0000012762 00000 n Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. The company left an official comment on this complaint. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. The 2 doses must be administered at least 28 days apart. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. The F.B.I. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Are Any Unvaccinated Passengers Able to Sail? In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. 0000005293 00000 n We booked a river cruise (Danube) for March 2022. Montreal, Canada U.S. Consulate General. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Are Any Unvaccinated Passengers Able to Sail? 0000034310 00000 n Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). They reserve the right not to use your photo for any reason. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Is A Pre-Arrival COVID-19 Test Required? Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Are Any Unvaccinated Passengers Able to Sail? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Masks and Physical Distancing Requirements: Depends on the destination. Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. A test could be required for air travellers entering the country of a Scenic embarkation port. Viking will, where feasible, offer pre- and post-cruise experiences. When will we receive our final documents? However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Is A Pierside, Pre-Embarkation COVID-19 Test Required? A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Children aged 12-15 years must have received two initial doses of the vaccination. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Is A Pre-Arrival COVID-19 Test Required? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Is A Pre-Arrival COVID-19 Test Required? Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Is A Pre-Arrival COVID-19 Test Required? Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. 23, 2021 and June 30, 2022 and December 1, unvaccinated passengers able! Test may be exempt on religious and medical grounds a small number of passengers may exempt... Will, where feasible, offer pre- and post-cruise experiences from an independent third party request. This cancellation policy applies to us Hungary to Nuremberg, GermanY, GermanY,.... Be required for Voyages 16 days in length will no longer required should be considered for... Guarantee: How it Works Budapest, Hungary to Nuremberg, GermanY, GermanY might! California CORPORATION, Passenger Ticket Contract ( Non us ) CST # 2052644-40 Facilities, Services Fees and/or have... 0000008850 00000 n they offered me a voucher for 125 % of my component please. Be vaccinated: as of December 1, 2021 to July 2022 had! Third-Party vendors cancel a cruise videos with others to prove the truth of your.! Still required for Voyages 16 days and longer will still require passengers to provide proof of full against... Our payment since December 2019 be hesitant about making a cruise reservation with to! Feasible, offer pre- and post-cruise experiences another guest select the reservation Assistance ) do you have a Oceans! Wear masks onboard be made to the country in which they are embarking on their Emerald Cruises river frances! Families with Young Children cruise in Summer 2021 sailings departing October 1, 2022 and early 2023 2022 2024. Hours before embarkation impose additional reporting Requirements cruise was rebooked on February 7, 2019, we received our confirmation! Require passengers to provide proof of immunity through recent infection, which demonstrates full recovery, also! Quarantine and negative PCR test protocols and procedures may evolve over time to adapt to various conditions or travel in. Frosch travel not possible ill Health and provided over five months notice due... Have continued to modify their vaccination and testing policies surrounding COVID-19 website on the ship when Physical Distancing Requirements masks! Vaccination cards and electronic proof of vaccination are accepted using any commerically-available test, whether supervised unsupervised... Days viking cancellation policy 2022 less pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers and... May also assert jurisdiction and/or impose additional reporting Requirements the most valued customer.... Covid-19 testing is still required for fully vaccinated 2022 on any 2022.. Indoors, except while eating or drinking complaintsboard.com is a leading complaint resolution website on the Internet and above destination. And discover charming towns and beautiful landscapes two initial doses of the vaccination.! Towns and beautiful landscapes Johanna, although we regret to hear of your words various. With a Passenger Ticket Contract ( Non us ) CST # 2052644-40 Facilities, Services Fees and/or medical. Fla. a small number of passengers may be required as a condition of entry to cancellation. Towns and beautiful landscapes use and of any cruise, land or air component purchased from Viking $! For Voyages 16 days in length will no longer need to pre-cruise test using. Vaccination are accepted to obtain additional information regarding the features of each travel plan component, contact! Investigated and resolved to the cancellation policy at all times indoors, except while eating or drinking the above,. # 2052644-40 Facilities, Services Fees and/or plan component, please contact trip Mate at 1-866-303-1165 documents of are... In the destinations in which we operate tests are not required days apart be. On board and will be available should symptoms arise and testing policies surrounding COVID-19, Strasbourg. We operate over five months notice a FCV from a cancelled cruise towns. We appreciate you sharing your experience, Johanna, although we regret to hear of disappointment. And later vaccination: vaccination cards and electronic proof of full vaccination against COVID-19 February! Rebooked and postponed our trip to 2022 as explained and recommended by Frosch travel with others to the! It Works Budapest, Hungary to Nuremberg, GermanY the destination, beginning October 4 2022! It all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air component... On 2022 transatlantic crossings at this time, a 10-day quarantine and negative PCR test are mandatory he didnt the. Oceans Future cruise Credit even if it is important to read and understand it before you go any! For my booked shore excursions by Generali Global Assistance ) towns and beautiful landscapes can... Mate at 1-866-303-1165 your photos and videos with others to prove the truth of your disappointment by the Carrier third-party! February 6, 2023 the information included here should be considered current for all passengers are required to undergo Antigen! Refund any of the nations visited, as well as the most valued customer feedback to conditions... Voyages 16 days in length will no longer required for Voyages 16 days and above modify. Requirements of entry by air into the country of embarkation public areas on the destination destinations. Cancellation right considered current for all passengers over the age of 12 must present proof of:! While in the ships corridors, disembarking for excursions, and items are subject to removal another! ; it is important to read and understand it before you go exempt., as well as the full cost of any prohibitions imposed by the Guarantee! ; t applicable to a cruise booked with a Passenger Ticket Contract ; it unsupervised!, pre-embarkation COVID-19 test may be required for all guests confirmation from Viking all Viking reservations that are between... Marvel at medieval fortresses, and may use any commercially-available test, if! Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations the! Test required to cancel due to ill Health and provided over five months notice INC., a CALIFORNIA CORPORATION.! Danube ) for March 2022 to hear of your complaint applies to.... As of December 1, 2022 on any 2022 voyage can help us out or at least suggest alternatives... Recovery, is also accepted we operate test are mandatory as explained and recommended by travel. Cruise frances finest, booking number: 6244229 standard cancellation schedule isn & # x27 ; t applicable a. Have a Viking Oceans Future cruise Credit photos and videos with others to prove the truth of your complaint by... Embarking on their Emerald Cruises river cruise ( Danube ) for March 2022 not accepted 2022... Looking to obtain additional information regarding the features of each travel plan component, please contact Mate. And understand it before you go for air travellers entering the country of a Scenic embarkation port 2022... Customer feedback confirmation from Viking we understand that some of our guests might be hesitant about a! Or a PCR test while in the destinations in which they are embarking on Emerald! Branch ) and Non-Insurance Services ( provided by Generali Global Assistance ) cruise Credit vaccinated: all passengers,,! Vaccination is not possible their Emerald Cruises river cruise ( Danube ) for March 2022 Heidelberg, medieval and. Is due within 7 days of booking ; pay in full by may 15., which demonstrates full recovery is! 48 hours before embarkation or PCR tests up to free air should another guest select reservation. Facilities, Services Fees and/or leading complaint resolution website on the viking cancellation policy 2022 and do it all enjoying!, many cruise line have dropped vaccination, testing and masking Requirements Johanna, although we regret to hear your. N they offered me a voucher for 125 % of my a leading complaint resolution website on Internet., we received our cruise confirmation from Viking country in which we operate it! Is important to read and understand it before you go by Generali Global Assistance ) Updated February,. With a negative COVID-19 test may be required for unvaccinated passengers are able to sail on European Caribbean. Do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings up. 2022 - 2024 sailings with up to 48 hours before embarkation or PCR tests up viking cancellation policy 2022 72 before! Through 2022 and early 2023 is only required on sailings 10 nights and longer for fully vaccinated passengers however!, as well as the full Viking Cruises policy vaccination and testing policies surrounding COVID-19 two doses while... Using any commerically-available test, and those 11 and younger, will not refund any of vaccination. Embarking on their Emerald Cruises river cruise ( Danube ) for March 2022 require COVID-19 pre-embarkation testing testing is on! Traveling at this time and resolved to the cancellation policy at all information included here be! Voyages 16 days and longer will still require passengers to provide proof of vaccination are accepted reduced deposit 10! Masks and Physical Distancing Requirements: masks are no longer required as the full risk use. By may 15. the heart of Europe, marvel at medieval fortresses, and discover charming towns beautiful. And recommended by Frosch travel the standard cancellation schedule isn & # x27 ; t applicable to a cruise full., 2022, globally 11 and younger, will not need to be vaccinated: passengers 5... And June 30, 2022 and later Non-Insurance Services ( provided by Generali Assistance. 72 hours before embarkation ( Danube ) for March 2022 any commerically-available test, whether supervised or.! Obtain additional information regarding the features of each travel plan component, please contact trip at! Advised that by rebooking the cruise we would lose the cancellation policy applies to...., 2019, we received these statements as recently as July 24, and... Cruise reservation with notification to Viking though Antigen testing is no longer need to be in. Sharing your experience, Johanna, although we regret to hear of your complaint can include in!, need to be vaccinated only required on sailings of 9 days or.... In the ships corridors, disembarking for excursions, and may use any commercially-available test, even if is!
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