Send secure messages to your GP. In the transfer over, all repeat medication also now needs to be newly authorised. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. View and share your medical record. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. NR17 2AF Map. Ask your GP surgery which service your GP surgery uses. The website sends you round and around in circles. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Accessibility Analytical cookies send information to Google Analytics. View more. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Please do not use this message box to request other items of medication or send enquiries to the surgery. nter a postcode to find a local pharmacy. Egton Medical Information Systems Limited. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Station Road SurgeryStation Road Find out about how the NHS self-referral button feature works and who to contact with any questions. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We would also like to use analytical cookies to understand how our site is used and improve user experience. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Let us know your preference. Medical record. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. She was told to have it checked after 4 days. Send secure messages to your GP. Before you make your choice you can read more about our cookie policy. Attleborough surgeries take not it can be done. We've put some small files called cookies on your device to make our site work. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. NR17 2AF Map. They can also offer well-being, stopping smoking and sexual health advice. We will use a cookie to save your choice. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Manage an account on behalf of another patient or relative. Repeat medication. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. NHS self-referral. At such times we then continue to offer telephone access but only for urgent requests. You can add or change your nominated pharmacy in the. You can also find out if you are entitled to free prescriptions. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. We would also like to use analytical cookies to understand how our site is used and improve user experience. The Nominated pharmacy section with a nomination. Patient does not provide medical advice, diagnosis or treatment. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Sleep like a baby. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Attleborough Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Attleborough Check with your GP practice to see if they offer the service. More information on the service can be located here. Messaging. Sorry for any inconvenience. 76.88% reviewed by GP, out of 160 patients diagnosed. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Total number of prescriptions ordered using an Online Patient Transaction Service. removal of moles and skin lesions) - provided in-house; . This is for reasons of accuracy and safety. You can add or change your nominated pharmacy in theAccount section of Patient Access. 96.90% had confidence, of 215 respondents. NR17 2AS Map, Queens Square SurgeryQueens Square Stay up to date with the latest government guidance. Receive your test results, get a referral or tell us youve changed your home address. Cant get through on phone. Thank you for your feedback. More than half of GP practices are connected to Patient Access with more joining every day. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Let us know your preference. Station Road SurgeryStation Road Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Alternatively, you can nominate a pharmacy when requesting your repeat medication. NR17 2AF Map. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Some high street pharmacies also deliver. 56.7% vaccinated, of 1602 eligible people. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. My mother left hospital with a head injury. 42.50% detected by practice, out of 120 new diagnoses. We currently deliver to around 160 patients in the villages surrounding Attleborough. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Find out how to renew your repeat prescriptions. As I type this I am number 15 in the call queue! If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. I cannot find a way to get an appointment. NR17 2AF Map. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Station Road SurgeryStation Road It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Manage an account on behalf of another patient or relative. We make it easy to register you and your family. View the cost of prescriptions on the NHS website. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. 82.88% with recommended measurement, out of 2,698 patients. here. In future you may wish to consider registering for our Online Services. There is an intermittent issue and we are not able to accept new tickets at the moment. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. 84.48% within a recommended level, out of 799 patients. Message your practice. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Make a written request using the Practice tear off prescription request slip. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Or they might be able to let you know when it's ready to collect. Station Road SurgeryStation Road Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. You'll be able to collect your medicine in person when it's ready. Attleborough Toggle navigation Find-My-Doctor.co.uk. If yours is one, register today to benefit from a faster, smarter . We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Care Quality Commission Inspection Ratings. Please allow 2 working days before collecting your prescription. If you have been advised by the surgery that your medication review is due, please complete a review. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Diabetes - Managing Blood Glucose Level (HbA1c). NR17 2AS Map, Queens Square SurgeryQueens Square Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. 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