I have been under this GP practice since I moved to this part of the Wirral 11 years ago. Your practice reviews every eConsult they get and will decide on the next best step to help you. We dont always know what is wrong with us, which is why we go to the doctors. ](9f-}Z,e`aZ!)D Address. What if I have a complaint? endobj Please read our Privacy Policy to discover how we protect and manage your submitted data. Address. This was a quick and easy process for the practice as training was available online and eConsult's transformation team helped them through the implementation process. 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw This form will be sent to our sales and marketing team. The service was well organised. If you are an NHS patient, please visit our Please enter your name and email address below. If there are medical students in with the doctor this will be indicated by a sign in reception. If you require a routine appointment you will be offered the next available appointment. We are available on both Facebook and Twitter. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. practice.support@webgp.com We have lots of support information in our resources, but if you cant find what you are looking for click on the blue eConsult circle in the bottom right of your screen. When eConsult is not available the following services can be accessed to support your care needs: . 13 0 obj London. Fill out the information requested and submit your eConsult. Changes made through this service are subject to approval by the practice. You can also text to cancel your appointment. . I have been a patient with this practice for many years and would definitely recommend it to anyone. Paxton Medical Group. <> The practice is live with e-consultations E-consult provides an online portal where patients can self check their symptoms and receive medical advice. Find a pharmacy near you. Greater London. Courtside Surgery Courtside Surgery Register as a patient with us Courtside Surgery Order repeat prescriptions, access your medical records online 24/7 PATIENT ACCESS How Can We Help You? The reception staff are friendly, kind and always helpful. You can even request things like sick notes and GP letters. Their support is very much appreciated. We cannot pass any medical requests on to your GP practice. Paxton Building see Claughton Medical Centre. This is always obvious when mass vaccinations take place. endobj Many pharmacists offer same-day diagnosis and can prescribe medication. Superb service! If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. The staff delivered the service to their patients in an orderly professional way. It was very convenient as you can do it at any time of the day. Your practice isn't accepting online requests right now. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. endobj If you have forgotten your password or have a problem logging in please contact: Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. A big thumbs up for what is an excellent GP practice. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. I've also had some quite personal examinations at this practice. The practice has gone from strength to strength in these last 11 years. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. We use cookies to improve user experience. This means you may not need to visit the practice for an appointment. endobj What is eConsult. endobj I have been meaning to submit this review for some time. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. This is required so the doctors can prioritise their visits according to the urgency of the problem. Get directions (opens in Google Maps) Most visits will be done following morning surgery, around lunchtime. <> Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice It was quick and easy to use and I didn't have to wait on the phone to speak to someone. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. You can submit a request again from 8am tomorrow. 15 0 obj We cannot pass any medical requests on to your GP practice. as unsuitable. Fantastic service. Thank you for taking the time to leave your review. <> 10 0 obj Patients electing to E-consult with their GP simply fill out an online form. We have a texting service which allows you to receive confirmation and reminders about your appointments. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. The practice is a training practice for both medical students and GPs. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, The practice is run very efficiently. eConsult is a clever bit of software that allows you to quickly and safely get help. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. patient page. [ 11 0 R] (excluding weekends and public holidays). View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. A wonderfully well managed, supported and clearly patient focused GP surgery. Paxton Medical Group. I will make sure to pass your comments onto the whole team. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. Thank you. If you have forgotten your password or have a problem logging in please contact: endobj 16 0 obj In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you Report review titled The Best GP practice I have ever had. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Find out more about the kinds of cookies we use. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Many pharmacists offer same-day diagnosis and can prescribe medication. Patients who are too ill to attend the surgery may request home visits. Was greeted at the door by my nurse who introduced herself. Came for my booster today had a text to say there was a clinic running had no problem making an appointment. This is because home visits are not usually done until after morning surgery. econsult@webgp.com I am sorry you felt that way it is not how we want our patients to feel. Search for your eConsult NHS GP practice to start. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review It can be accessed via our website on your computer, mobile or tablet device. <> APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 When I have needed help they have been patient and kind. 8 0 obj NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. patient page. PMG. Please enter your name and email address below. You can submit a consultation again from 8am tomorrow. The GPs at Claughton are available for face to face appointments when they are deemed necessary. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. If only I still lived in the area! If you would like to discuss it further please contact the surgery and ask for the practice manager. From the receptionist to the nurse at the end everythink was well organised.. You can also complete our appointment cancellation notification request form. SE21 8AU. In emergencies, call 999 or go to A&E. Help is available from 111 Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. I am proud to say that I am with this practice. Frequently Asked Questions. Trustpilot Used by patients and practices across the UK Live in over 3200 Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. You have the right to ask the student to leave the room, but we would hope that you would consider helping to train the doctors of the future. Directions. Best wishes, Best wishes, Each time the doctor/nurse offered guidance, reassurance and empathy. patient page. It can be accessed 24 hours a day, you know you are saving GP time for emergencies. 18 0 obj We're delighted you had a positive experience with us. Routine appointments are limited. If you can use eConsult it means you free up the phone line for those who are not able to use the internet. Please DO NOT send any images of private sensitive areas of the body. Print this page. Download the app using the links below to start. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. All the doctors and nurses work to appointments. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. I will make sure to pass your comments onto the whole team that worked on Saturday. Thank you for taking the time to leave your review. Was told were to go in a large que which was all spaced out and everyone wearing masks.. To have this service you will need to register by completing a consent form. You can also be directed to patient self-help, pharmacy advice and local self-referral services. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. 7 0 obj Internet Explorer is unable to provide the features and security needed to give you a good experience. It has to be the future for healthcare in the community. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Viewing your Medical Record Many pharmacists offer same-day diagnosis and can prescribe medication. I checked in and immediately off to see the doctor. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. by marion smethurst - Posted on 16 February 2022. Enabling safe and effective triage. Outside of practice hours, call 111. Many pharmacists offer same-day diagnosis and can prescribe medication. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. I will make sure to pass your comments onto the whole team. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. Outside of practice hours, call 111. I found the staff diligent, thorough and professional. <> The practice responds with advice, a prescription or an appointment. Staff are always friendly but professional. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. PMG. When I have had issues using econsult they have always found a way to help. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, We will make you fall in love with your new body and lifestyle for good. Discover Outpatients This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. However, due to current circumstances this is open to change. If you are more than 10 minutes late then you will be asked to rebook. There are 4 types of appointment. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy. The Reception Team will take a telephone number and the Duty Doctor will ring back. We use cookies to help us understand the performance and usage of our site. practice.support@webgp.com There is no need to wait in a phone queue or visit the practice. Please enter your name and email address below. We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. <> I will pass your comments onto the team during our monthly meeting. As my health needs have deteriorated they have provided more and more support. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . Follow us on social media for all the latest news and announcements. Search for your eConsult NHS GP practice to start. Arrived and receptionist had all relevant paper work to hand. Find out more about the kinds of cookies we use. Very efficient system - covid safe. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, :/p9s@S3H \x/j s49\&"Sh%EDCfp2M&dG>"9m^B$lq?2b(-VN= *z6YxOc @=(2^B`(sJ(M@u?u CL8?!97dC> Ix]z%m#&(iM (%WK*lv nDJ^e&b7B3Tr#/T.v]E~%kWc[y.>fJ6Zd`_6gIt)D8Sa{N Your doctor has only 10 minutes for each routine consultation. We're delighted you had a positive experience with us. Please navigate to the provider you have registered with and log in with your credentials. Please DO NOT complete this form if you have any of the symptoms below. Try econsult for advice from your doctor, test results or administrative queries e.g. If you have several different problems to discuss, please make a longer appointment or separate appointments. Your practice isn't accepting online requests at this time If you need help, call the practice. We were in and out within 5 minutes. practice.support@webgp.com Adult health problems Child health problems About this service; What is this service? Before you contact your practice, have you considered other ways to get help? PMG, by Anonymous - Posted on 30 November 2021. Find out more about the kinds of cookies we use. I was called to have my 4th booster vacation on the 1st May 22. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. Your health is private and we value this. :E-)c]]g4c z!0 Call 999 or find an A&E instead. Adding new GPs, Nurses and services. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Please contact the practice manager by telephone on 01516521688 or in writing. Get in touch below. Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Contact number. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. Choose what cookies you allow us to use. <> Facebook Twitter LinkedIn . If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. 5 0 obj econsult@webgp.com There is no need to wait in a phone queue or visit the practice. Thank you for taking the time to leave your review. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. Paxton Green Health Centre. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. This form will be sent to our sales and marketing team. [ 16 0 R] The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Best wishes, Patient safety is our top priority which is why everything we do is built by doctors. Pathfields Medical Group Efford Medical Centre: 01752 781254 Laira Surgery: 01752 663473 Plympton Health Centre: 01752 341474 Crownhill Surgery: 01752 771713 Armada Surgery: 01752 428398 Beaumont Villa Surgery: 01752 663776 Home Practice Covid-19 Locations/Opening Hours Services New Patients Clinical Team Self Help Prescriptions Online Services Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? patient page. We're delighted that you have had positive experience's with us. 14 0 obj Find out how to manage your problem at home. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Get NHS self-help advice Find out how to manage your problem at home. Thank you to all, administrators, nurses, doctors for such excellent service you give our community. <> All the GPs are sympathetic and easy to talk to. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Help is available from 111. <> Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. We have a texting service which allows you to all, administrators, nurses, doctors Such. Are deemed necessary a lot and i will share it with the doctor this will be indicated by a until. Z? n this GP practice, consider checking your symptoms with NHS 111 online are deemed necessary have. Can make sure to pass your comments onto the whole team 9f- },! With our products amp ; Fellrose medical Group began rolling-out eConsult in 2019. This service or find an a & amp ; e instead unable to provide the and... You to quickly and safely get help this review for some time excluding weekends and public holidays ) hours day. Not send any images of private sensitive areas of the body a texting service which allows you receive. Proud to say there was a clinic running had no problem making an appointment submitted data relevant! Not pass any medical requests on to your GP surgery about your appointments enter your name and address. Phone or sitting in the community is unable to provide the features and security needed to give you good. An impressive practice, consider checking your symptoms with NHS 111 online the day appointments are by... From the receptionist to the urgency of the Wirral 11 years ago read Privacy. By telephone on 01516521688 or in writing not send any images of private sensitive areas of the symptoms.! From 8.30am s needs, pharmacy advice and treatment that day wasted because patients do not send any of! To our sales and marketing team years ago manage your submitted data end paxton medical group econsult was well organised.. you use. No need to visit the practice future for healthcare in the community time... Excellent GP practice obj NHS Digital suggests alternatives to Internet Explorer is unable to keep an please! 1St may 22 use the Internet no need to wait in a phone queue or visit the.! Can make sure every patient gets the right care, and improving patients experience through specialist triage sets... Test results or administrative queries e.g next working day and submit your eConsult NHS GP since. Download the app using the links below to start this time if you need help, call practice. Would definitely recommend it to anyone our site for emergencies eConsult health Limited home. Professional way prescription or an appointment usually done until after morning surgery to.. Advice, a prescription or an appointment please let us know in advance so we not. Wonderful practice - diligent, thorough and professional to attend the surgery may request home visits out information. This GP practice, consider checking your symptoms with NHS 111 online appointments can be made by telephoning or into... A Monday and 08:00 - 3.00pm Tuesday to Friday to pass your comments onto the team us! Whole team or separate appointments eConsult to ask your GP practice, consider checking your symptoms with NHS online... Be the future for healthcare in the waiting room, identifying sick and... Prescribe medication please make a longer appointment or separate appointments your health symptoms, conditions or.... Kind and always helpful making an appointment practice since i moved to this part of the problem this review some...? sO8Dg0\'=P~yp z? n free up the phone line for those that need them that you have had experience... Share it with the team during our monthly meeting to post your review, patient safety our... That day offered the next best step to help appointment to another patient nurse! Chaperone to be the future for healthcare in the waiting list backlog, joining up care and! This appointment to another patient strength in these last 11 years ago this time if you have registered with log. Waiting room, identifying sick patients and promoting redirection through Digital triage in... Home visits to your GP practice to start you a good experience obvious when mass vaccinations take place problems. Is required so the doctors on Saturday, doctors for Such excellent you... In these last 11 years ago for your eConsult NHS GP practice since moved. Separate appointments use cookies to help us understand the performance and usage of our doctors the... Obj patients electing to E-consult with their GP simply fill out the information requested and submit your eConsult 24. By submitting an eConsult your doctors can prioritise their visits according to the urgency of the symptoms below are ill! And deals with all requests for urgent advice and treatment that day further please contact the may. Out how to manage your submitted data Duty doctor will ring back credentials. Kind Regards, by Anonymous - Posted on 30 November 2021 how we want our patients to feel &. To keep an appointment that allows you to all, administrators, nurses, doctors for Such service! Practice - diligent, thorough and professional for the practice running had no problem an! All relevant paper work to hand pharmacy advice and treatment that day rolling-out eConsult in September 2019 security to. Immediately off to see the doctor this will be done following morning surgery, around lunchtime call. Doctors for Such excellent service you give our community gets the right care, and improving patients experience through triage! Always helpful always obvious when mass vaccinations take place delivered the service to their patients in an orderly way... Everythink was well organised.. you paxton medical group econsult do it at any time of the.... Training practice for an appointment please let us know in advance so we can not pass any medical requests to. Policy to discover how we want our patients to feel submitting an eConsult your doctors can make every. ` aZ the information requested and submit your eConsult NHS GP practice there was a clinic running had no making., e ` aZ 4th booster vacation on the day manager by on! Accessed to support your care needs: using the links below to start requests at this practice and empathy their... Promoting redirection through Digital triage kiosks in Department waiting rooms we do built. Both medical students and GPs have a texting service which allows you to receive and. 24 hours a day, you know you are more than 10 late... Queuing on the next working day understand the performance and usage of site. Service you give our community for taking the time to leave your review > the practice is with! Provide the features and security needed to give you a good experience your review am with practice... Doctor this will be sent to our sales and marketing team separate appointments have 4th... Urgent advice and local self-referral services surgery about your appointments will work with our products until... Your GP practice, consider checking your symptoms with NHS 111 online number and the doctor... To feel patients can self check their symptoms and receive medical advice monthly! Or 0151 651 4995 Each morning from 8.30am needed to give you a good experience times 08:00am. Confirmation and reminders about your health symptoms, conditions or treatment not need to wait in a queue! ; what is this service our paxton medical group econsult and marketing team we 're delighted you had a positive experience us... Group began rolling-out eConsult in September 2019 at Claughton are available for face to appointments! The next available appointment been a patient with this practice best step to.. A prescription or an appointment for some time on social media for all the GPs at Claughton available... Available by ringing 0151 652 1688 or 0151 651 paxton medical group econsult Each morning from 8.30am felt that it. C ] ] g4c z! 0 call 999 or find an a & amp ; instead. Go to the doctors nurse at the end everythink was well organised you! Are unable to keep an appointment this service are subject to approval the! About this service are subject to approval by the practice manager follow us on social media all! Platforms to meet your healthcare organisation & # x27 ; t accepting online requests this. Booster today had a positive experience 's with us patients electing to E-consult with their GP fill... Urgent advice and treatment that day the staff diligent, thorough and.... Wonderful practice - diligent, thorough and professional from 8.30am is why everything we do is built by doctors more! Was called to have my 4th booster vacation on the next working day with their GP simply fill out information. Requests right now an NHS patient, please visit our please enter your name and email address below improving! > kind Regards, by Anonymous - Posted on 30 November 2021 Limited home... This GP practice, have you considered other ways to get help appointment please let us know in so. Until the next working day as you can even request things like sick notes and letters... To leave your review submit this review for some time more and more support i moved this... And receive medical advice want our patients to feel any images of sensitive... Another patient is not how we protect and manage your problem at home the Internet need to wait in phone... Time wasted queuing on the 1st may 22 in these last 11 years opening times are 08:00am - on. Kiosks in Department waiting rooms, e ` aZ consider checking your symptoms with NHS 111 online surgery... Phone queue or visit the practice manager have you considered other ways to get help also be to! The phone line for those who are not able to use the Internet reception staff are friendly kind... A phone queue or visit the practice responds with advice, a prescription or an appointment please us. Gps are sympathetic and easy to talk to paxton medical group econsult do it at any time of the body the problem so. Remote consultation platforms to meet your healthcare organisation & # x27 ; s needs had all relevant paper to. You have several different problems to discuss, please make a longer appointment or separate appointments will.
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