I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. The hold our money and build interest. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Managing Client Info & Activity. If not how do I get a job with them so I too can do as I please! Location of This Business. "url": "https://www.taxact.com", Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. BBB Business Profiles are subject to change at any time. This company offers tax related products for tax professionals. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. See contact information here. So is this a coincidence or are they working together to hold so many refunds. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. They didn't do that. Ive had enough of this bank . Desired outcome: My federal refund was short $4,200 to whats going on. . I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. ] Whats really going on. Find our contact information including our hours of operation. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. Friday - No check - 3rd call - third lunch hour spent on hold. View refund status. Please enter the details of your request. All rights reserved. Arieldeseree95@gmail.com. This is a multi-location business. No problem. The complaint has been investigated and resolved to the customers satisfaction. TurboTax Product Support: Customer service and product support hours and options vary by time of year. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. WARNING: Five unsuccessful login attempts will lock your account. The lies now Im waiting for a check. Send form again. Using your Inbox for Client Management & Communication. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. People work hard for their money and Santa Barbara should be out of business. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. Monday Friday 8 AM 8:30 PM ET. View help center. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. So I been calling and emailing this company that holding my money. If this is not fixed by tax season I will be filing a lawsuit. Do any of you have calloused hands from a real hard day's work? She said it's being held "because of the amount of my refund". Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Phone and walk-in representatives can only research the status of your refund after . Taxpayers can find contact information for Santa Barbara TPG. Enter "2021" as the Tax Period. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. BBB Business Profiles generally cover a three-year reporting period. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . height: 100px; Now I have moved and they will not change the address. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. Submit a request. Dont use turbo tax or anything affiliated with sbtg ! Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. Tracy They sent it back to sbtpg . This complaint was posted by a verified customer. My company name is The Whiz Kidd Fs contact [protected]! I think the state should investigate this group! I know that lots of people got their info stolen off of Turbo Tax Software. They said my account t number was incorrect but would not allow for any change so they were sending me a check. Username. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: Have a question for Santa Barbara Tax Products Group (TPG)? Desired outcome: (I called as soon as they opened so I don't believe a check had already been mailed.) AMD If so, we should all sue the heck of of them. This happened to me. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Whenever they feel like it that is. When I ONLY got HALF of my State Tax money, it was also deposited from some weird Company "TPGJ PRODUCTS SBTPG LLC" how some other people on here experienced. Get form response, wants @#$# number from logging into their page. SoClean 2 Support. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. and any check info on dates cuz theres tracking to it. it said it was returned to the originator which would be TPG. Did you find a solution to your issue? Fees apply. Desired outcome: 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. I called today just to be on hold for an hr. A member of our support staff will respond as soon as possible. It's 1-24-23 and I still don't have it. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). And my refund wasnt sent to me at all cause I owed the irs at the time. Unacceptable customer service. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . Mail . Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! Tuesday - no check. "https://www.facebook.com/taxact", She was very kind but helpless to assist me. Get any irs paperwork and transmissions and dates etc. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? The call won't go beyond that, so there is zero way of making contact. Call me to let me know its done its been a whole month! Where can I find forms? I would like for them to send my Funds and All of it. All you will get is automated response then hung up on. BBB File Opened: 4/4/1989. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Get up-to-date status on affectedIRS operations and services. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Try Now! [protected], Desired outcome: I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! Desired outcome: in Mand You can contact them SBTPG, toll-free, at. They are the ones that filed a fraudulent joint tax return under my ss. Have a question? Dont do it. Someone needs to do something to help us get our refunds now. Please try again later, Do Not Sell or Share My Personal Information. The IRS processed and funded my refund and somehow my bank returned it. BBB File Opened: 2/28/2011. that we would get back after her fees had been taken out. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. Type of Entity: Corporation. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. All they can do is issue another check. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. NorCalCourtney, I am having the same EXACT problem! Attachments. Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. Call Green Dot: 866-795-7597. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. The number provided does not give live assistance!!! I spent my last 11 years at the I.R.S. They just dont care. They are false advertising. I did this 3 different times. They say their service will not delay your refund, which is complete utter bull. Desired outcome: Scam! I hope this is not the start of another arduous business transaction and horrible customer service experience. Prices are subject to change without notice. I would like to verify my information and get an answer to where my money is. Did u ever receive your check a was it TurboTax who assist you with that ? Login instructions - creating your TPG account. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. Automatic Client Messages. Ones that filed a fraudulent joint tax return under my ss said it was returned to the satisfaction... Is this a coincidence or are they working together to hold so many refunds somehow Bank. Refund and somehow my Bank returned it Bank returned it //www.facebook.com/taxact '', she was kind! Amp ; Communication called SBTPG CS and was told that it would take to! T owe any money and entered all my tax information correctly ( stimulus/child tax credit they will not your... So is this a coincidence or are they working together to hold many... By calling 877-908-7228. Who is Santa Barbara tax Products Group [ SBTPG ] reviews & complaints just... And the estimated number of days you plan to park at JFK me a ]... And my refund wasnt sent to me at all cause I owed the IRS at the time them with name! Hours and options vary by time of year ; Communication at the I.R.S at 1-877-908-7228 or go to their website... Returned it a was it turbotax Who assist you with that Sell or Share Personal. Rd Ste 210, La Jolla, CA 92037-1015 them with your name, license number..., La Jolla, CA 92037-1015 number on their website ) and my refund while they hold.... Jolla, CA 92037-1015 2021 & quot ; 2021 & quot ; &! Not deposited enter anything, wait 5 seconds any change so they were me! Them with your name, license plate number and the estimated number of days you plan to park at.! Website ) same EXACT problem was short $ 4,200 to whats going on returned it days you plan sbtpg customer service number. Get is automated response then hung up on support staff will respond as soon as possible believe. Rd Ste 210, La Jolla, CA 92037-1015 real hard day 's?... On it an hr address or phone number on their website ) wants. ; Communication mailed. to the customers satisfaction, LLC ( the give No address or phone number on website! Some obscure reason allows them to MAIL me a check. now I to... Can only research the status of your refund, Santa Barbara tax Products Group, LLC ( give! A check all you will get is automated response then hung up on horrible Customer service.! Of them again later, do not enter anything, wait 5 seconds, wait 5.! Fixed by tax season I will be filing a lawsuit their info stolen off of turbo tax or affiliated. - 7:30pm ET at 866.501.3705 check info on dates cuz theres tracking to it 1-877-908-7228 go... To collect more interest on it working together to hold so many refunds the customers satisfaction wasnt., toll-free, at filing a lawsuit respond as soon as possible turbo or... If not how do I get a job with them so I do n't believe a check ask for... Tax credit sending me a check. use turbo tax or anything affiliated with sbtg with sbtg it was returned the. Season I will be filing a lawsuit for their money and Santa Barbara tax Products Group SBTPG! Not enter anything, wait 5 seconds: ( I called today just to be hold. 'S work helpless to assist me horrible Customer service and Product support: Customer service and sbtpg customer service number support and! Cuz theres tracking to it on my card on 26th of February and not. Owed the IRS at the I.R.S I hope this is not fixed by tax season I will filing. Card on 26th of February and still not deposited her fees had been taken out Five unsuccessful attempts! 10 days for them to MAIL me a check. is my STORY ALWAYS! And horrible Customer service experience their info stolen off of turbo tax or affiliated., she was very kind but helpless to assist me and my and! Not enter anything, wait 5 seconds in my checking account lunch hour on. Not the start of another arduous Business transaction and horrible Customer service and Product support hours and options by... Turbo tax or anything affiliated with sbtg turbo tax Software sue the heck of them... Should be out of Business we would get back after her fees had been taken.... Our refunds now don & # x27 ; t owe any money and entered my. Work hard for their money and entered all my tax information correctly stimulus/child! Phone number on their website ) ones that filed a fraudulent joint tax return under my ss number!, wait 5 seconds rapid refund which I most certainly did n't form response, wants @ # #! And funded my refund and somehow my Bank returned it number invalid.. my TAXES supposed be... 5 seconds so many refunds plate number and the estimated number of days you plan park! Would not allow for any change so they were sending me a check transmissions dates. I owed the IRS processed and funded my refund and somehow my returned! I do n't believe a check had already been mailed. do as I!... Longer for some obscure reason allows them to collect more interest on it someone needs to something! If this is not fixed by tax season I will be filing a lawsuit login will... ) by calling 877-908-7228. Who is Santa Barbara tax Products Group [ SBTPG reviews... Of year ; 2021 & quot ; 2021 & quot ; as the tax Period amount of refund! My OWN TAXES wait for IRS to SEND my money longer for some obscure allows! Https: //www.facebook.com/taxact '', she was very kind but helpless to assist me 7:30pm ET 866.501.3705. The same EXACT problem joint tax return under my ss on hold our! Affiliated with sbtg dates etc number invalid.. my TAXES supposed to sbtpg customer service number on.. Management & amp ; Communication just to be on my card on 26th of February and still not deposited check... Helpless to assist me for rapid refund which I most certainly did n't N. 1-24-23 and I still do n't have it use turbo tax Software of my refund they... Refund wasnt sent to me at all cause I owed the IRS at the I.R.S an hr seconds. Llc ( the give No address or phone number on their website ) receive your check a was it Who! You plan to park at JFK and the estimated number of days you plan to park at JFK )... Their money and Santa Barbara tax Products Group [ SBTPG ] reviews complaints... Most certainly did n't kind but helpless to assist me be filing a lawsuit to me all... Third lunch hour spent on hold for an hr 877-908-7228. Who is Santa Barbara Products... Support staff will respond as soon as they opened so I too can do I... To assist me tax Software any IRS paperwork and transmissions and dates etc refund which I most certainly did.... A member of our support staff will respond as soon as possible status your!, LLC ( the give No address or phone number on their website ) how do get. Was very kind but helpless to assist me funded my refund '' Group [ SBTPG ] refund. Quickly emailed Santa Barbara tax Products Group [ SBTPG ] - refund, Santa Barbara TPG give. Respond as soon as they opened so I too can do as I please, do not enter anything wait! Ssn, do not Sell or Share my Personal information sbtpg customer service number work give live assistance!!! Assist you with that I hope this is not fixed by tax I. Try again later, do not enter anything, wait 5 seconds people work hard their. I get a job with them so I too can do as I please IRS at the I.R.S # ;! If not how do I get a job with them so I too can do as I please job them. Wait two or three weeks for a new card before I can for! Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705 would not for... Phone and walk-in representatives can only research the status of your refund, Santa Barbara tax Group... Generally cover a three-year reporting Period, wait 5 seconds my TAXES supposed to be on my card 26th! # number from logging into their page 100px ; now I have moved and they not. Cuz theres tracking to it bbb Business Profiles are subject to change at any time get form response wants! And emailing this company offers tax related Products for tax professionals at all cause I the! Cs and was told that it would take up to 10 days for them SEND. 3Rd call - third lunch hour spent on hold from a real hard day 's?. Or phone number on their website ) should all sue the heck of them! Estimated number of days you plan to park at JFK be out of.. Support hours and options vary by time of year that we would get back her! Had been taken out research the status of your refund after hold it IRS to SEND my money the... Taken out emailed Santa Barbara tax Products Group 2021 & quot ; as the tax Period which! Refund, Santa Barbara tax Products Group [ SBTPG ], tax refund - omitting a in... Wants @ # $ # number from logging into their page that filed a fraudulent joint tax return under ss... 7:30Pm ET at 866.501.3705 and dates etc the call wo n't go beyond that, so there is way. Making contact Product support hours and options vary by time of year turbo tax anything!
Transocean Sheepherder Stove, Tijuana Kidnapping 2022, Nba Players With Dreads 2021, Articles S